Case Study:
Skylatus Property Capital
The Challenge
Skylatus Property Capital, a commercial real estate capital firm, had strong technical expertise and client satisfaction but faced major growth barriers.
- Over 50% of revenue depended on a few long-term clients.
- The team relied heavily on the founder for direction and daily decisions.
- Limited operational systems made it difficult to scale efficiently.
To grow sustainably, Skylatus needed to diversify its revenue, empower its team, and reduce founder dependency.
Objective
Solution
Diversify Client Base
Reduce reliance on a few key clients by building consistent deal flow from new markets. The focus was on creating repeatable outreach systems that could generate new opportunities without leaning on personal networks.
Cultural Rebuild
- Introduced a company-wide operating system focused on precision, ownership, and transparency.
- Implemented regular 1:1s, structured team meetings, and project tracking to enhance alignment.
Empower The Team
Shift ownership from the founder to the organization through clearer expectations, structured accountability, and role clarity. The goal was to build a team confident enough to move independently while staying aligned with company priorities.
Revenue Diversification Strategy
- Developed and launched a cold-email campaign targeting untapped investor and client segments.
- Built a replicable outbound process to replace reliance on personal relationships for growth.
Build a Scalable Operating System
Establish systems to support sustainable growth and cross-team efficiency. This included tools for communication, goal tracking, and process alignment to scale operations without adding unnecessary complexity.
Operational Upgrade
- Transitioned from a Tampa-based in-office model to a hybrid framework to recruit and retain top talent globally.
- Introduced new project management tools to streamline asynchronous work and reduce decision friction.
RESULT
Expanded Revenue Base
Achieved a 25% increase in revenue within the first few months by activating new client channels.
Operational Independence
Founder reliance dropped sharply as the new system empowered the team to handle day-to-day decisions and client interactions.
High-Performance Culture
A revitalized team culture built around accountability, precision, and initiative created lasting momentum.
Conclusion
Through fractional COO leadership, Skylatus Property Capital transformed from a founder-dependent firm into a scalable, self-sustaining organization.
With new systems, clear accountability, and diversified revenue streams, the company achieved measurable growth and built the operational backbone for long-term success.
We continue to partner with Skylatus to refine these systems and expand their market reach—ensuring the growth they achieved becomes their new baseline.
